Return And Refund Policy

We want you to be completely satisfied with your purchase. If you are not happy with your order, you may return it within 14 days of receiving the items.

Eligibility for returns:

1. Items must be unused, in original packaging, and in resaleable condition
2. Proof of purchase required
3. Non-returnable items include gift cards and personalized products

Refunds:
Once your return is inspected and approved, refunds will be issued to your original payment method within 7–10 business days.

Return shipping:
Customers are responsible for return shipping costs unless the product is defective or incorrect.

To initiate a return, contact us at info@kelvanira.shop.