FAQ

1. How can I contact Kelvanira?
You can reach us via email at info@kelvanira.shop or call +44 738196821. Our customer service team is ready to assist you with any questions, concerns, or product inquiries.

2. What are your shipping options and costs?

1. Standard Shipping: $7
2. Express Shipping: $13
3. Free shipping on orders over $68

3. Do you ship internationally?
Yes, we offer worldwide shipping. Delivery times and shipping costs may vary depending on your location.

4. How long will my order take to arrive?

1. Standard Shipping: 7–14 business days
2. Express Shipping: 3–7 business days

5. Can I track my order?
Yes, once your order is shipped, you will receive a tracking number via email to monitor your delivery in real-time.

6. What if my order arrives damaged or incorrect?
Please contact us immediately at info@kelvanira.shop. We will provide instructions for a replacement or refund as quickly as possible.

7. Can I return or exchange items?
Yes, please refer to our Return and Refund Policy for eligibility and instructions.